At jlfun, we take the privacy of every Filipino player seriously. This Privacy Policy explains what personal information we collect, how we use it, and the steps we take to keep it safe. By using our platform, you agree to the practices described here. If you have questions, our FAQ page is a good place to start.
When you register and use the jlfun platform, we collect certain personal information that is necessary to provide you with a safe and functional gaming experience. This includes your full name, date of birth, email address, mobile number, and the payment details you use to deposit or withdraw funds in Philippine pesos. We also collect technical data such as your device type, IP address, browser version, and session activity logs to help us maintain platform security and improve performance. Identity verification documents may be requested in line with our compliance obligations under applicable Philippine regulations. We only collect information that is directly relevant to operating the platform and fulfilling our legal duties. You will always be informed of the purpose for which your data is being collected at the point of collection.
The personal data we collect is used to create and manage your account, process deposits and withdrawals in PHP, verify your identity, and provide customer support when you need it. We also use your data to detect and prevent fraud, money laundering, and any activity that violates our Terms and Conditions. Aggregated and anonymised data may be used internally to analyse platform usage patterns and improve the overall experience for Filipino players. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. Where we share data with trusted service providers — such as payment processors or identity verification partners — those parties are contractually required to handle your information securely and only for the purposes we specify. Any communication we send you, such as account notifications or support responses, will be based on your registered contact details and will not include unsolicited promotional content unless you have opted in.
jlfun uses industry-standard encryption protocols to protect all data transmitted between your device and our servers, ensuring that your personal and financial information remains confidential at all times. Our systems are hosted on secure infrastructure with access controls that limit who can view or process your data to authorised personnel only. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable Philippine law and our internal compliance policies. If you request account closure, we will securely delete or anonymise your personal data in accordance with our data retention schedule, except where retention is legally required. We conduct regular security reviews and vulnerability assessments to identify and address potential risks before they can affect our players. In the unlikely event of a data breach that affects your personal information, we will notify you promptly and take all necessary steps to contain and remediate the incident. Your account password is stored in hashed form and is never accessible in plain text by any member of our team.
We use cookies and similar tracking technologies to keep you logged in, remember your preferences, and understand how players navigate the platform so we can make improvements. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use core features such as login and account management. Analytics cookies help us understand which sections of the platform are most useful to Filipino players, allowing us to prioritise improvements that matter most. We do not use third-party advertising cookies or share your browsing behaviour with external advertising networks. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform functionality. By continuing to use jlfun after being informed of our cookie practices, you consent to the use of essential and analytics cookies as described here. For more details on how cookies interact with your account data, please visit our FAQ page.
As a user of the jlfun platform based in the Philippines, you have the right to access the personal data we hold about you and to request a copy of that information at any time. You may also request corrections to any inaccurate or incomplete data in your account profile by contacting our support team directly. If you believe your data is being processed in a way that is not consistent with this Privacy Policy or applicable law, you have the right to raise a concern and request a review of how your information is handled. You may request the deletion of your personal data subject to our legal retention obligations, and we will respond to such requests within a reasonable timeframe. We do not make automated decisions that produce significant legal effects based solely on your personal data without human review. If you wish to exercise any of these rights, please reach out to our support team using the contact details available on the platform. We are committed to responding to all data-related requests in a transparent and timely manner in line with our obligations to Filipino players.
If you have any questions about how jlfun handles your personal data, or if you would like to exercise any of your data rights, our support team is ready to help. You can also browse our FAQ page for quick answers to the most common privacy and account questions from Filipino players. Ready to get started? Create your free account today.